Guest Reviews

Amazing & unique experience! We had an amazing time at the Palace Hotel! The service is perfect, the room is wonderful and very spacious with a splendid view! The spa is breathtaking! I strongly recommend this place, it is a real paradise! Thank you again!

Best hotel of the world This hotel is absolutely amazing! We are coming every year and enjoy it more then every other hotel. The service, the food, the rooms- everything is excellent. The hotel is very child-friendly although it‘s not a classical family hotel. The kids club is very nice, The Spa is so relaxing, we could stay the whole day in the heated outside pool with mountain view. Not to forget the amazing story behind this hotel, who has stayed here and drunk a cocktail at the bar is legendary. See you next year!

perfection My husband and I have just returned from a fabulous holiday at Badrutt's Palace. Thank you so much to all the staff who helped make it a wonderful experience. They were all so professional, courteous and always cheerful. Our room was beautiful and the view of the mountains from our balcony simply stunning. Thank you to everyone at the hotel and we look forward to returning.

Incredible Experience Decadence over the top! Entire staff friendly and very attentive. Just a few examples: Not only did the shuttle driver take us to the lift, but carried our skis. The driver took us to the train station in the Rolls Royce and carried our bags all the way onto the train. The server in the grand hall welcomed us by name and asked us if we wanted the same thing as yesterday.

Snowy St Moritz All the Staff were above and beyond in terms of their professionalism, moreover, the staff were very hospitable and truly made your comfort their priority, from checking to checking out in your room amongst other great services. The concierge were very helpful in getting reservations and guiding you to the best spots in the city. The ski school downstairs is absolutely magnificent, as the ease of renting gear and leaving it in the lockers up the mountains made it truly convenient. The housekeeping notice what you prefer, wether it’s water or chocolates and tune it to your liking. The facility itself is just classic and timeless luxury like no other.

Amazing The service was excellent the rooms were large with plenty of storage and the facility was beautiful with a lot of amenities such as pool indoor and outdoor jacuzzi large gym ski room with easy access to the mountain from the hotel shuttle which is only a 5 minute drive. Perfect location to walk into town and shop.

SPECIAL ANNIVERSARY CELEBRATION INCREDIBLE 30TH ANNIVERSARY CELEBRATION!! THE GUEST RELATIONS TEAM WENT OUT OF THEIR WAY TO MAKE EVERYTHING PERFECT AND SPECIAL FOR US. I CAN SAY ENOUGH ABOUT THE SERVICE, THE FOOD, THE GORGEOUSNESS OF THE HOTEL AND THE LOCATION ON THE LAKE MAKE YOU FEEL LIKE YOU ARE IN A MOVIE. PERFECT IN EVERY WAY!! THIS IS A BUCKET LIST DESTINATION

No words needed Everything is just exceptional! From the first moment you arrive to the main entrance and you are greeted by your name, to the final day where a small appreciation gift at the check out sweetens the departure from the paradise you wish you would never leave! Hotel interior is what you can only dream of when thinking of a mountain luxury, elegant and full of history. The main hall is the place where all your endeavours start and the place you always want to return to. A quick chat with a fellow guest, a cup of tee or simply the view, there is no better place to feel the energy of The Palace and the spirit of St. Moritz!

It was an absolutely unforgettable experience. The staff, amenities, and overall atmosphere of the hotel were all top-notch. I recently had the pleasure of staying at the 5-star Hotel Badrutt's Palace in St. Moritz for 4 nights and it was truly an extraordinary experience. From the moment I arrived, I was greeted by the impeccable staff who went above and beyond to ensure that my stay was nothing short of exceptional. The hotel staff were incredibly friendly and attentive, always ready to help with any requests or needs that I had.One of the highlights of my stay was the breakfast which was served in the elegant dining room, with the beautiful harp music playing in the background it truly set the tone for a relaxing start to the day. The spa at the hotel was truly world-class, the relaxation room with the lake view was a perfect place to unwind after a day of skiing. The spa treatments were top-notch and truly rejuvenating.The hotel itself was nothing short of luxurious, with breathtaking views of the lake and the surrounding mountains, which were especially beautiful during the ski season. The location of the hotel is perfect for skiing, and enjoying the great outdoors.In summary, my stay at Hotel Badrutt's Palace was an absolutely unforgettable experience. The staff, amenities, and overall atmosphere of the hotel were all top-notch. I highly recommend this hotel to anyone looking for a relaxing and luxurious getaway, and I can't wait to go back.

Hospitality on a next level One of the best hotels in Switzerland!The Palace creates a good balance between being informal and high attention. The staff is very nice in all the outlets, concierge is outstanding though. We had a room facing the lake with a great view. We recommend to try Matsuhisa as the food is from another world. A bit pricy but worth a try.SPA area is very nice with excellent and welcoming staff.

Very good concierge services! It was my First time in Saint-Moritz for the New Years Eve. It’s a Very nice place! With good services, and classy vibe! EXCELLENT CONCIERGE SERVICE, VERY REACTIVE!! Just go check it out! Thanks you ! ✨

A wonderful place for a mix of work and family experience Love the warm atmosphere, resulting from the team and the place . The breafast is the best experience I had ever with the view, the music, the food and the fantastic service . The different spaces in the hotel , the spa, the room all perfect even if he decorating is a bit old shool (but contributes to the authenticity of the place)

I don’t want to leave I can’t write enough about this hotel. It’s a legend not a hotel. I could live there forever. Everything is beyond extraordinary and so elegant and charming it takes your breath away. Felt transported to a bygone romantic era of waltz ………. Stunning property stunning location and just right in centre. A Rolls picked me up and I was on top of the world. Exquisite Food, the longest wine list of the world perhaps, and rooms to die for. Who wouldn’t fall in love. I went to enjoy the summer. The heated outdoor pool was exhilarating and so was the best haircut ever in salon. Must visit again and again and …

Magic in the air When I close my eyes – I see the frosted lake and snow-glitter dancing in the air… Badrutt’s Palace makes you feel a real sense of wonder, it awakens your emotions to the point you never expected.You’ll meet wonderful people who care about your new home, you and every detail of your stay, should it be short or long.No words can convey the entire experience, all you senses will be engaged and you’ll renew literally. This place is a real source of high energy, it likely acquired it from numerous years of legacy, dedication and love and is willing to impart all its secrets. Talk to Giuseppe at the concierge desk – he’ll organize a marvel of every day at St Moritz.Lake view suite is a must – you will be left spellbound.P.S. The last but not the least – Breakfast! Celery juice and matcha latte will create a miracle day at Badrutt’s.

THE Palace THE PalaceThe place itself is stunning, perfectly located in the middle of everything, with a great SPA, a fantastic breakfast and all the services of a five star hotel, but what make the difference are the staff that always go for the extra mile to fulfill all your needs